Privacy Policy

1. Introduction

Rankridge (“Rankridge”, “we”, “us” or “our”) respects the privacy of students, parents, guardians and other visitors. This Privacy Policy describes, in general terms, how we may handle personal information you choose to provide through our website or when you contact our team. It should be read together with any specific notice shown on a form or service.

2. Information We Collect

We may receive information that you voluntarily provide, such as your name, telephone number, email address, course interest and the contents of your message. Basic technical information may also be processed by the website host or your browser when a page is requested. The exact information and technical logs depend on the website configuration and your settings; we do not describe any particular analytics or tracking technology here because its use has not been confirmed.

3. Student and Parent Information

Enquiries may include information about a student and may be submitted by a parent or guardian. Please provide only information relevant to the enquiry. A parent or legal guardian should make or supervise an enquiry on behalf of a child where appropriate and should avoid including sensitive personal details in a general message.

4. Information Collected Through Admission and Enquiry Forms

Website admission and callback forms request details such as a student name, phone number, email address and preferred course. In the current website implementation, submitting a valid form opens a pre-addressed email draft in your email application. The form does not send the information to Rankridge by itself; you decide whether to review and send that draft. Your email provider may process the message under its own terms and privacy practices.

If you use a WhatsApp enquiry link, information you send in that conversation is handled through WhatsApp and may be visible to Rankridge when delivered. WhatsApp is a third-party service and its own terms and privacy policy apply.

5. How We Use Personal Information

Information you send may be used to respond to your question, discuss course options or admission-related information, arrange a requested callback, and follow up on the enquiry. We may also use it to understand and manage the conversation or to meet applicable legal obligations. We do not state that information is used for any additional purpose unless that purpose is explained to you when it is collected.

6. Communication Through Phone, Email and WhatsApp

If you provide contact details or contact us, we may reply by phone, email or the channel you used, including WhatsApp, to address your enquiry. Standard call, messaging, internet and service-provider charges may apply. Please do not send passwords, payment-card details or other sensitive information through ordinary email or messaging.

7. Cookies and Website Analytics

Browsers may store cookies or similar data for website functions, and website hosting or analytics settings may change over time. We have not verified that this website currently uses particular analytics tools, advertising cookies or other tracking technologies, so this policy makes no such claim. Please review your browser settings and contact us if you need information about a specific technology before submitting information.

8. Third-Party Services and External Links

Our pages may link to external websites or services, including email applications, telephone services and WhatsApp. Those services operate independently and have their own privacy notices and terms. We are not responsible for their practices or content. Please review the relevant provider’s information before using an external service.

9. Data Security and Retention

Before publication, Rankridge should confirm and describe the safeguards it actually uses for information under its control. No method of transmission or storage is completely secure. Information may remain in your email or messaging accounts after it is sent. Rankridge’s actual access controls and retention periods must be confirmed; information should be retained only as long as needed for the relevant purpose or as required by law.

10. Children’s Privacy and Parental Involvement

Our courses and information may concern school-age students. We encourage parents or legal guardians to participate in enquiries made for children and to help them use the website safely. If you believe a child has provided personal information inappropriately, please contact us so we can review the request in accordance with applicable law and our records.

11. User Rights and Requests

You may contact us to ask about, correct or request deletion of personal information you have submitted, or to raise a privacy concern. We will review and respond subject to applicable law, verification requirements and any records we are required or permitted to retain. A request cannot remove information already held by an independent email, telephone or messaging provider.

12. Updates to This Privacy Policy

We may update this policy when our website, enquiry process or legal requirements change. The revised version will be posted on this page with its effective or updated date once confirmed. Please review it periodically.

13. Contact Information

For privacy questions or requests, contact Rankridge at rankridgeinstitution001@gmail.com or +91 99 59 27 13 53. The website lists Rankridge at KPHB, Kukatpally, Hyderabad. Please confirm the appropriate postal address and privacy contact before publication.